T:(0844) 880 1618
  F:
(0871) 994 3183

 support@sircles.net     
 info@sircles.info
 
 Email Hosting @ sircles.net
 computer systems

 433 Chiswick High Road
 Chiswick

 London

 W4 4AU

Email Hosting with Hosted Exchange Server Mailboxes, Sharepoint Systems and Cloud Computing Solutions

Email Hosting with sircles.net 

 Home Up

Your Computer System Audit
 
A computer system audit of your offices  - this is where to begin if you want to join the sircles.net computer support network or start with email hosting.
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1 Month Support Free

 We are offering your first month of Computer Systems Support or Email Hosting FREE with any of our remote computer support router or email hosting deals  so you can discover the time and money saving advantages of our remote control or hosting solutions.
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Microsoft Exchange Server Email Hosting
Cloud Computing - Host your computer system or keep hosted email in our datacentre
Fixed cost IT contracts
☻Professional IT support right when you need it
☻Full computer network support  provided by skilled professionals
☻Providing IT Support services across London and the Home Counties
☻Microsoft Operation System server support
☻Microsoft Operating Systems PC Support
☻Dedicated help desk with remote support


 
Tier-One Support

 The Tier-One Support Option is the premium support option from sircles.net; the clients on this package are the first priority. All service and upgrade paths are supported and included in the monthly rate of this contract except for the purchasing of new technologies. This is for the company that is losing money the moment a part of their IT systems stops or slows or becomes unavailable.

The Tier-One agreement entitles its members to raise a call 24 Hours a day, 7 days a week. Typically, a company would only include servers or VPN users inside of a Tier-One agreement that must be online 24x7. When you sign up for a Tier-One agreement you are assigned an engineer or team of engineers that specifically deal with your organisation and that you can contact using a mobile number. This allows you to always be talking to someone who understands your system and can initiate whatever action is required to restore you services as soon as possible.

All Mission Critical calls are 4 HRS SLA

All Urgent calls are 24 Hrs SLA

All Standard Calls are 72 Hrs SLA

Cover is 24x7

Prices are in () and are per Calendar Month

 

Per User or PC

Per Server

Per Email Server

Per Router or Firewall

Tier One Business Option

49.99

299.99

399.99

149.99

 All Service Level Agreement times apply only to the working hour periods of sircles.net. These service hours run from 8am until 6pm on any working weekday in the UK. Problems reported with servers or connections that are considered to be mission critical should be reported immediately and will be dealt with outside of normal working hours if previously agreed or sircles.net deems necessary. On-site access and assistance in demonstrating the problem may also be a requirement. Minimum contract length is a three months trial. The support team at sircles.net cannot accept any responsibility for SLAs breached due to a shortcoming of the client to provide all access requested to equipment under contract.


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